Q

Can I enjoy the service without membership?

A
Can I enjoy the service without membership?

1. To provide the best service to our customers, we must obtain the customer information to communicate, so a membership system is adopted. Therefore, we are so sorry that we can not provide analyzing and product-related services until you register as a member.
2. If you have concerns about your privacy, you can refer to our Privacy Policy to learn more about it.
3. However, non-members can still browse our website to estimate prices for analyzing services (excluding membership discounts) or check product prices, allowing you to evaluate whether you want to further your membership.

Q

How to become a member of SGService?

A
How to become a member of SGService?

 

1. Please find the "Login | Create Account" at the top right of the homepage and click to start applying for your membership.

 

How to become a member of SGService?

 

2. Then, you can follow the prompts on the registration page, fill in the correct information step by step and attach the images (student ID, staff ID, etc.) that may be required to complete the registration process.

 

Q

What is the difference between the four types of memberships?

A
What is the difference between the four types of memberships?
  • "Domestic Academic Member": For teachers, researchers, graduate students, or staff members of schools/non-profit research institutions registered in Taiwan. The default price is in Taiwan dollars, and a Taiwan Unified Invoice (GUI) is issued.

 

  • "International Academic Member": For teachers, researchers, graduate students, or staff members of schools/non-profit research institutions registered outside Taiwan. You can choose which one is the main quotation currency provided in SGService's Invoice.

 

  • "Domestic Regular Member": For researchers, staff, from the general public of for-profit organizations/companies registered in Taiwan. The default price is in Taiwan dollars, and a Taiwan Unified Invoice (GUI) is issued.

 

  • "International Regular Member": For researchers, staff, from the general public of for-profit organizations/companies registered outside Taiwan. You can choose which one is the main quotation currency provided in SGService's Invoice.

 

* For the determination and review of membership status, Science and Technology Services Co., Ltd. reserves the right to interpret and make changes.

Q

Can students, staffs, and research assistants at a university also apply for academic membership?

A
Can students, staffs, and research assistants at a university also apply for academic membership?

 

  1. Yes, as long as you are a student (including part-time fellows), staff, or research assistant at a university or non-profit research institution, you can still apply for academic membership.
  2. Please upload your identity document to verify that your identity meets the above conditions.
  3. SGServices reserves the final rights to approve academic members.
Q

Which address should I fill in on the registration page?

A
Which address should I fill in on the registration page?

 

 

  1. If you are a researcher or staff of a university or research institution and applying for membership to conduct a research project grant funded by the government or institution, please fill in the address of the university or institution. Additionally, please select the correct institution location (Institute/Affiliation Location) and institution name (Institution/Affiliation Name).
     
  2. If you use the service due to work demands and you represent an organization or company that will pay for the service, please fill in the address of your organization. In addition, institution location (Institute/Affiliation Location) and institution name (Institution/Affiliation Name) can be filled with your organization information.
     
  3. If you are applying for our membership due to your own needs and are responsible for paying the relevant fees, please fill in your home address. Besides, the institution location (Institute/Affiliation Location) can be similar to your nationality (Nationality/Region), and institution name (Institution/Affiliation Name) can be filled in with "None"


*Please note: In the future, if you need to send back your entrusted samples after the testing service ends, we will send your samples back to the registered address.

Q

Which currency should I choose and how to do it?

A
Which currency should I choose and how to do it?

 

  1. If your school, research institution, or company address is in Taiwan, the system will automatically select Taiwan Dollars (TWD) to facilitate the issuance of the Taiwan Uniform Invoice (GUI/e-GUI).
  2. If your school, research institution, or company address is outside Taiwan, you can choose your local or preferred payment currency. Then, we will issue an Invoice as proof of your payment.​

 

Which currency should I choose and how to do it?

 

 

On the Register page, you can define your institution location by selecting Institute/Affiliation Location.

Q

What research links should faculties or researchers provide?

A

 

  1. If you are a college teacher or institutional researcher with published papers, the link can be the page of a paper list (e.g., Google Scholar) or point to one of your articles in a journal publisher.
  2. If you have not yet published an article, you could also provide the link to your research project page or any instructions that help us identify you as a researcher.

 

What research links should faculties or researchers provide?

For example, you can attach a link to a published article in the field as shown above (red box) so that we can know more about your related research.

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